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Terms of service


Welcome to My Narrative, your trusted fashion destination. These Terms of Service ("Agreement") govern your use of the My Narrative website and services, including browsing, shopping, and interacting with our store. By accessing or using our site, you ("User" or "you") agree to abide by this Agreement. If you do not agree with these terms, please refrain from using our services.

1. Eligibility

Our website and services are intended for individuals who are at least 18 years old. If you are under 18, you may use our services only with the involvement of a parent or guardian.

It is your responsibility to ensure that the information you provide during registration or checkout is accurate, current, and complete. If issues arise, we will contact you using the details (email/phone number) provided during your purchase.

2. Products and Availability

All products displayed on My Narrative are subject to availability. While we strive to keep our inventory accurate, there may be instances where an item is out of stock after your order is placed. If this occurs, we will notify you promptly and offer alternatives or issue a refund.

Product colors, textures, and designs displayed on the website may vary slightly due to differences in monitor displays.

3. Pricing and Payments

3.1 Pricing

All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise. My Narrative reserves the right to change prices or apply discounts without prior notice.

3.2 Payment Methods

We accept major credit/debit cards, UPI, net banking, and other payment options as displayed at checkout. All payments must be completed before order processing begins.

3.3 Taxes and Additional Charges

Prices shown include applicable taxes. Any additional charges, such as shipping fees, will be displayed at checkout.

4. Shipping and Delivery

We aim to process and ship orders within 2–5 business days. Delivery times may vary based on your location and courier service. Shipping charges, if applicable, will be calculated at checkout.

Please ensure your delivery address is accurate and complete. My Narrative is not responsible for delays or failed deliveries due to incorrect address details.

5. Returns and Refunds

We offer a hassle-free return policy for eligible products.

  • Eligibility: Products must be unused, in their original packaging, and returned within 7 days of delivery.

  • Non-Returnable Items: Certain items, such as intimate wear and custom-made products, are non-returnable.

  • Refunds: Refunds for eligible returns will be processed within 7–10 business days after the product is received and inspected.

For return requests, please contact us at contact@mynarrative.store

6. Promotions and Discounts

All promotions, discounts, and special offers are subject to specific terms and conditions. These may include expiration dates and minimum purchase requirements. My Narrative reserves the right to modify or withdraw offers at any time without prior notice.

7. Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of My Narrative. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

My Narrative is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for the product in question.

9. Disclaimer

We strive to ensure the accuracy of information on our website. However, we do not guarantee that product descriptions, pricing, or other content is error-free. My Narrative reserves the right to correct errors and update information at any time.

10. Changes to Terms

My Narrative may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of the website constitutes your acceptance of the revised terms.

Contact Us

For any questions, concerns, or support, please reach out to us at:

  • Email: contact@mynarrative.store

  • Phone: +91-8497003530

  • Address : 90, 100 ft road, Indiranagar, Bangalore, Karnataka 560008

Thank you for choosing My Narrative. We are committed to providing you with a seamless shopping experience and high-quality fashion products!